Instant Communication

The chat features of a lot of the social networking tools are handy. For a lot of people I think that they chat at least as often, if not more than they post on their wall or comment. I can see applications in a library setting although we would need access from our staff PCs which we are currently not permitted. Perhaps it is a way of engaging with time poor clients who want information in real time but who don't come to the library or visit library websites.